Help & Support

We're here to help

We're here to help you with any queries and concerns.

Email
support@supachip.in
Phone / WhatsApp
+91 90372 22112
🕐
Support Hours: Monday to Saturday, 10 AM – 6 PM IST
We typically respond within a few hours. For faster help, WhatsApp us.

How to Connect SupaPen Air to Your Device

Watch our quick setup video to get started in under 5 minutes.

▶ Watch Setup Video
Steps at a glance
  • 1Take out the SupaPen Air and USB cable from the box
  • 2Connect the USB cable from the pad to your laptop, mobile, or tablet
  • 3Your device will detect it automatically
  • 4Open your preferred app — SupaLearn, OneNote, Google Meet whiteboard, etc.
  • 5Start writing — you're ready to teach!

Driver Installation

Windows

No driver needed. Plug in your SupaPen Air and it works instantly. Windows detects it automatically.

Android

No driver needed. Just plug in via USB (OTG supported) and start using it right away.

Mac

Requires a one-time driver installation. It takes less than 2 minutes.

Mac Setup Steps
▶ Watch Mac Driver Installation Video
  • 1Visit the driver download link (add link)
  • 2Download the Mac driver file
  • 3Open the downloaded file and follow the on-screen instructions
  • 4Restart your Mac once
  • 5Plug in your SupaPen Air — it's ready to use
Having trouble on Mac? WhatsApp us at +91 90372 22112  and we'll guide you live.